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Carabao Cup

EFL statement: EFL receive formal Twitter apology

27 October 2017

Twitter has today issued a formal apology to the EFL following the events that led to yesterday’s Carabao Cup Round Five Draw being overshadowed by unacceptable and embarrassing technical failings.

Despite receiving a number of assurances from senior Twitter figures the draw was subject to almost a 90-minute delay and the plan to stream the proceedings live on the Twitter platform was aborted as thousands of fans around the world awaited news.

Twitter’s investigation is ongoing, however, Twitter’s commitment to deliver a service to the EFL suffered a failure and Twitter has taken responsibility for that failure. Twitter apologises to supporters and Clubs, and extends that apology to competition sponsors Carabao.

Carabao is a valued and important partner to the EFL and it is only appropriate to stress that the Thai based energy drinks company were not involved in any of the operational aspects of Thursday’s draw.

The EFL also wishes to categorically confirm that, despite being forced to move from a live to a prerecorded environment at incredibly short notice, the actual Round Five draw was in no way compromised. The proceedings were overseen by the EFL’s Competition manager and conducted under the strict same conditions as all EFL Competition draws.

Finally, the EFL would like to place on record their thanks to draw presenters Sam Matterface, Matt Dawson and Phil Tufnell, who throughout yesterday’s difficulties conducted themselves in a wholly appropriate and professional manner. 

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