Sky Bet Championship
1899
The Bluebirds
Cardiff City Stadium
33,280
Cardiff City Football Club, Cardiff City Stadium, Leckwith Road, Cardiff, CF11 8AZ 0845 345 1400
Q: Are home ambulant disabled supporters able to sit anywhere in the stadium?
A: Yes
Q: Does the club have a limit on the number of home ambulant supports seats available?
A: No
Q: Does the club have facilities for home ambulant supporters, such as amenity seating with additional leg room, wider seats and arm rests?
A: No
Q: Does the club have easy access seats (easily reachable areas of the stadium with no steps or limited number of steps) for home ambulant disabled supporters?
A: Yes
Q: Are away ambulant disabled supporters situated in the away supporters area?
A: Yes
Q: Are away ambulant disabled supports able to sit anywhere in the away area at your stadium?
A: Yes
Q: Does the club have facilities for away ambulant disabled supporters, such as amenity seating with additional leg room, wider seats and arm rests?
A: No
Q: Does the club have a limit on number of away ambulant disabled supporter seats available?
A: No
Q: Does the club have easy access seats (seats in easily reachable areas of the stadium with no steps or limited number of steps) for away ambulant disabled supporters?
A: Yes
Q: Does the ticket office have a hearing loop?
A: Yes
Q: What match commentary does the club provide for visually impaired supporters?
A: Alan March Sport Audio Description Service to be in place early into 19/20 season
Q: If the club provides match commentary, how do supporters access this?
A: They will contact the DSO
Q: How many headsets/receivers does the club provide for supporters?
A: Home: 0 Away: 0
Q: What is the procedure for receiving and returning headsets?
A: TBC once service in place. Will have total of 10 in answer to above. Will judge with demand if more are required
Q: Does the club require a deposit for the headsets?
A: N/A
Q: Are there fixed positions in the stadium where commentary is available for blind and/or partially sighted supporters?
A: No
Q: Does the club provide facilities for assistance dogs (dog relieving areas)?
A: Yes
Q: Is this area wheelchair user accessible?
A: Yes
Q: How many wheelchair bays are available for your home supporters?
A: 170
Q: Is there a place for a personal assistant to sit with the wheelchair supporter?
A: Yes
Q: Can the club accommodate family groups?
A: Yes
Q: Where are your home wheelchair bays situated?
A: 144 raised platforms. 26 pitchside
Q: Does the club have any spaced in hospitality and VIP areas for wheelchair users?
A: Yes
Q: How many wheelchair bays are available for away supporters?
A: 20
Q: Is there a place for a personal assistant to sit with the wheelchair supporter?
A: Yes
Q: Does the club accommodate family groups?
A: Yes
Q: Where are your wheelchair bays situated?
A: Raised platform within away supporters stand
Q: Does the club have spaces in hospitality and VIP areas for away wheelchair users?
A: No
Q: Are away supporters using wheelchairs situated with the away supporters?
A: Yes
Q: Do all disabled supporters (wheelchair/ambulant/home/away) have a clear view of the pitch at all times, even if fans to the front or sides stand up?
A: Yes
Q: Does the club provide accessible parking for disabled supporters?
A: Yes
Total number of accessible parking spaces available for disabled supporters.
Home: 78 Away: 20
Q: Is this clearly signposted?
A: Yes
Q: Is this extended to away supporters?
A: Yes
Q: How do you arrange accessible parking?
A: Home supporters via DLO/ticket office. Away supporters contact their Club
Q: How far from the entrance/exit is accessible parking?
A: Average of 5 metres
Q: Do you have a drop off point or shuttle bus service for supporters with accessibility needs or requirements?
A: Yes
Q: Does the stadium have accessible toilets/facilities?
A: Yes
Q: Do away fans have access to accessible toilets/facilities?
A: Yes
Q: How many accessible toilets/facilities are there?
A: 25
Q: How far are these facilities from the disabled supporters for both home and away?
A: Average of 10 metres
Q: Does the stadium have a changing places toilet (for special needs with a hoist and bench)?
A: Yes
Q: Is the club accessible to all supporters, including disability supporters and those with access requirements?
A: Yes
Q: Does the club have low level serving counters in the club shop?
A: Yes
Q: Do you have accessible catering facilities i.e. low level serving counters at kiosks?
A: Yes
Q: Does the club provide rest ares (with dedicated seats or benches) on your concourses for disabled and elderly supporters?
A: Yes
Q: Are these available for away fans?
A: No
Q: Does the club provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read)?
A: No
